Hardware Maintenance
 Most
companies recognise that a maintenance contract for hardware makes sense,
but the market has reached a level of saturation comparable with that
of the double glazing industry. Like the double glazing industry, aggressive
telesales, amazing offers and third rate service are also common. It's
hard to know where to turn.
Our long established and highly regarded hardware maintenance service
delivers the guaranteed fix times that your users demand,
minimising downtime and protecting your investment in hardware. In 2004
Syan was given the status of IBM Premier Warranty Service Provider
in recognition of our commitment to IBM Intel platforms through training,
spares and demonstrable customer satisfaction.
We cover desktops, laptops, workstations, Intel servers, printers and
all manner of peripherals, with guaranteed fix times ranging from 2 to
16 working hours.
Our maintenance and support operation is truly nationwide with a central repair
and refurbishment centre in Telford and engineering teams located throughout the
country.
If a maintenance contract doesn't suit you, we can provide on site or
in-house repair services on an ad-hoc basis.
 Our
unique approach in this highly competitive market has helped us to win
household name customers such as Jaguar, Honda, Epson and others. Not
only do we win these contracts, but also retain them year on year. But
don't be put off if you're not a multinational! A large proportion of
our maintenance business is with small or medium sized companies, some
of which have been with us for over 10 years. Everybody receives the same
high standard of service.
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