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| You are here: Home | Outsourcing | Data Centre Facilities |
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| Facility | Primary Data Centre | Secondary Data Centre |
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| Configuration | 2 x halls each approximately 375m² with capacity for a 3rd hall. | 1 x hall of 500m² plus 125 seat Business Continuity facility |
| Security | Complete site protected by perimeter fencing with remote controlled
gates External lighting and CCTV cameras 24-Hours a day on-site security Controlled card access covering external and key internal doors Intruder detection system (including roof space) Data centre and operations bridge have additional CCTV and access control. | Complete site protected by perimeter fencing with remote controlled gates External lighting and CCTV cameras with 24 hour remote monitoring Controlled card access covering all external doors Intruder detection system |
| Fire Detection | Fire detection (heat and smoke) with multiple FM200 Gas suppression systems covering all computer and communications rooms plus independent system covering the on-site tape storage room. | Fire detection and multiple FM200 Gas suppression systems covering the computer and communications rooms. |
| Power Supply | Dedicated 1000kVA secure, on-site transformer with direct connection to local ring main. 5 Power Distribution Units feeding protected single and 3-phase sockets flood wired throughout the computer halls. | 350kVA on-site transformer with direct connection to local ring main. 4 Power Distribution Units feeding protected single and 3-phase sockets flood wired throughout the computer hall. |
| UPS | 2 x 160kVA UPS systems (n+1) capable of supporting all systems for a minimum of 20 minutes. | 2 x 160kVA UPS systems (n+1) capable of supporting all systems for a minimum of 30 minutes. |
| Standby Generator | 800kVA generator with an on-load startup time of 30 seconds capable of running for a minimum of 72 hours without refuelling. | 350kVA generator with an on-load startup time of <60 seconds capable of running for a minimum of 72 hours without refuelling. |
| Air Conditioning | 5 independent air-conditioning systems (n+1) providing 73kw of cooling. | 3 independent air conditioning units (n+1). |
Syan has been audited for the stringent BS7799 standard for Information
Security Management, which covers both physical and logical security.
As part of this accreditation, Syan has to show that all aspects of its
security policy are documented and adhered to.
Extensive measures have been implemented to address such security risks
by increasing the physical security both of Syan's premises and of the
computer facilities contained within them.
The highest level of security is in effect at Hortonwood 37 in Telford. Operations and security staff are on site 24 hours a day, 365 days a year. Electronic security locks control all access to the premises. High security perimeter fencing is in place with video surveillance cameras monitoring and recording internal and external activity.
At our secondary data centre electronic security locks control access through internal and external doors. Video surveillance cameras, with local and remote monitoring, cover all exterior areas of the building.
At all sites visitors are required to wear identification badges at all times. Both employees and security staff are instructed to challenge or report unknown personnel on the premises.
Access to the computer rooms is restricted to authorised technical staff and certain approved contractors; other employees, visitors and contractors may only enter the rooms if accompanied by authorised personnel and must be supervised at all times. Access is controlled through a series of physical security locks to restricted areas. Where employees with access rights leave Syan's employment these rights are immediately revoked and the access codes or keys changed accordingly. Further restrictions exist on certain communications equipment controlling external access to systems.
Intruder alarms are installed at both sites as a deterrent and to alert staff to any security breach. All employees are required to be aware of the importance of maintaining security standards and to challenge and report any strangers on the premises.
Syan has partnerships with leading communications providers including MCI, BT, Vanco and Entanet. Through these partnerships we are able to deliver high quality, resilient and responsive global communications services at competitive prices.
By combining the network expertise of our communications partners with Syan’s range of specialist-managed services, we are able to provide a comprehensive range of WAN and LAN solutions to our customers. These include VPN, web design, e-commerce solutions, and security and network integration solutions.
SYAN'S HORTONWOOD DATA CENTRE FACILITY
The following video clips provide an insight into the security and resilience of our Hortonwood facility and of the procedures we employ to ensure our customers get the highest quality of service we can provide.
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© Syan 2008 |
