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SMB Services

IT SUPPORT
We are committed to delivering consistent, high quality and reliable support services throughout the UK including Northern Ireland. Our support services can cover your desktops, laptops, peripherals, servers, networks and desktop software. Let us tailor a support package to suit your requirements.

  • Telephone support
  • On-site support
  • Remote system monitoring and support
  • Network monitoring and support
  • Health Check service
Our charging structures allow you to plan your IT budget and avoid unplanned expense. Let us support your IT while you focus on your business.

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IT Support
 

HARDWARE
We can supply all of your IT hardware requirements including desktops, laptops, workstations, monitors, servers, storage, printers and other peripherals.
We utilise the best technology available to deliver the right, unique solution to each customer. We evaluate your system needs and design Intel systems to meet your exact requirements. We configure, test and install all systems to ensure that your users receive the best possible service.
Hardware

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SOFTWARE
Microsoft, Novell, Citrix, Lotus, Linux and many others - we don't just supply software, we install it, test it and support it. We will undertake software audits to ensure that your software licences are up-to-date and we will make sure that you are using the most cost-effective licensing agreements from Microsoft and other suppliers.
We can create and manage software configurations that will be loaded on all new PCs to ensure that all systems are built to an agreed standard.

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Software
 

MAINTENANCE
Our trained engineers will come to your premises to repair or replace equipment according to your requirements. Guaranteed response times ensure that the effect of any downtime can be managed to meet the needs of your business. Our maintenance services cover PCs, servers, storage, networks, printers and other peripherals. Our purpose-built workshop provides a safe environment for the repair of equipment that cannot be repaired on-site.
Maintenance

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NETWORKING
Information - where you need it - when you need it. Your users need to be able to access information reliably and quickly. We have the expertise and resources to design, install, configure and support computer networks for every business - from small office workgroups to multi-office nationwide organisations. Network solutions can include connection to the internet with ADSL, SDSL, private networks (VPN) and, if ADSL is not available, ISDN and dedicated leased lines.

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Networking
 

CABLING
The cabling infrastructure is the backbone on which your technology runs. With voice and data carried over the same cabling, efficiency and flexibility are added to your organisation. We will design and install structured cabling, to the very latest specifications using leading manufacturers components. Once installed your cabling infrastructure will allow people or work groups to be moved without the need to change extension numbers and directories or port addresses.

  • Structured Cabling
  • Fibre Optic, using multimode technology
  • Broadband - ADSL and SDSL
  • Communication cabinets and racks with cable management
  • Tested, certified & guaranteed
Cabling

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CONSUMABLES
Our independence guarantees more choice and the best solution for your business. Working closely with key industry suppliers, the best in class equipment is always selected to meet your requirements.
Everything from tapes, disks, print cartridges to stationery and printing consumables, from all leading suppliers such as HP, Sony and Xerox, are readily available.

  • Pre-printed Stationery
  • Inkjet Cartridges
  • Laser Toner
  • Printer/Typewrite Ribbons
  • Fax and Paper Supplies
  • Blank Media (Disks and Tapes)
  • Office Furniture
  • Office Equipment
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Consumables
 

WEBSITE HOSTING
Our data centres provide a high security, resilient environment for hosting your website. Your website can be hosted on one of our powerful, robust server systems. Our multiple, high speed network connections, dual air-conditioning systems, resilient power systems with generator backup and the latest fire detection and suppression systems all ensure that your website will be available when your customers come to visit.

Syan also provides domain name registration and management services as a registered member of Nominet. The Nominet terms and conditions can be viewed here:  
www.nominet.org.uk/nominet-terms.html
Website Hosting

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